Shipping Policy

Thank you for shopping with Mayra Store. Below are the details of our shipping process:

1. Order Processing Time

• Orders are processed within 2–4 working days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

• You will receive a confirmation call or message before dispatch (for COD orders).

2. Shipping Charges

• Shipping charges may vary depending on your location.

• Any delivery charges will be shown at checkout before completing your order.

• We may offer free shipping on selected products or promotions.

3. Delivery Time

• Estimated delivery time is 3–7 working days depending on your city.

• Remote areas may require additional time.

• Delivery delays may occur due to weather, public holidays, or courier issues.

4. Order Tracking

• Once your order is shipped, you will receive a tracking number via SMS or email (if applicable).

• You can use the tracking number to monitor your parcel status.

5. Failed Delivery Attempts

• Please ensure your phone number and address are correct.

• If the courier fails to deliver due to incorrect details or customer unavailability, re-shipping charges may apply.

6. Damaged or Missing Items

• If you receive a damaged or incorrect item, please contact us within 24 hours of delivery with pictures as proof.

• We will review the issue and provide a suitable solution (replacement or refund).

Contact Us

For any shipping-related questions, please contact us:

📧 Email: bsas2782@gmail.com
📞 Phone: 03084242355